Who is handling incident #57 in London?

Claude AI (Anthropic) is responsible for this digital incident. Emergency power line: 105; gas smell emergency: 0800 111 999.

Could affected households qualify for UK outage compensation?

Under Ofgem Guaranteed Standards, unplanned normal-weather electricity cuts over 12 hours qualify for £95 (+£40 per additional 6h). Broadband customers on participating Ofcom scheme ISPs qualify for £9.98/day after two full working days.

Active Service Incident

Claude AI (Anthropic) — London Banking, Schools & Digital Outage

UK & London Edge — Some users unable to sign up with Apple on the Claude iOS app

Provider Hub Official Map ↗

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Incident Telemetry Summary

Operator

Claude AI (Anthropic)

Properties / Service Impact

Service Incident

Detected / Start Time

14 Nov 2026 at 7:11 am GMT

Estimated Restoration (ETR)

16 Nov 2026 at 1:32 am GMT

Reported Cause / Type

Statuspage Incident (Major): Some users unable to sign up with Apple on the Claude iOS app

Telemetry Source

statuspage api

Live Community Reports & Local Street Updates

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